我在2019年8月25日买了这台空调，它只工作了大约一个月。5次服务电话，一个星期前一个全新的冷凝装置，现在根本不工作!我又热又沮丧，肯定再也不会买美国标准产品了。与此同时，我损失了近5000美元。不知道接下来该做什么。我问我的安装人员，他已经来了5次，最后带了一个全新的设备，如果他和美国标准公司谈过。他说，是的，他做过很多次，但他们“根本不在乎”。

当我们在2010年建造我们的养老院时，建筑商在我们家里安装了美国标准的暖通空调系统。我们被告知这个系统是最好的系统之一。2014年，我们请了安装人员来维修我们的系统，因为它不能正常冷却。我们被告知蒸发器线圈需要更换。这个系统当时只有4年的历史。这是在保修期内完成的，我们付了人工费。四年后的2018年夏天，在启动时，我们注意到它没有正常冷却，并且调用了安装程序并对系统进行了收费。然而，在2019年夏天启动时，我们不得不再次调用安装程序，因为系统没有正常冷却。他又加了氟利昂，但只维持了一个多月。在下次访问时，我们被告知蒸发器线圈有泄漏，需要再次更换，只是这次不在保修范围内。 That meant that the inside air handler would have three coils in less than 9 years. I called American Standard to see if they would replace this evaporator coil and they said it was no longer under warranty. I have owned several homes and have never had a system that was this defective. Every unit lasted at least 15 years or more. With this in my mind, I felt that the system must have been defective and was sure that American Standard would surely help with this third evaporator coil. However, after reading the majority of the comments listed here, this is a prevalent problem and the idea of a class action lawsuit against American Standard might make them appreciate what their consumers are going through. The problems are nationwide and as a few dealers commented that it was the installers fault, I do not believe this, since problems exit with their units everywhere. Surely, there are not that many installers that are not trained to install their units. The problem is with the product and they should be held accountable to the unsuspecting consumer that puts their trust their product.

我拥有这破房子八年了。花了8000多美元。为它。自从我们安装了它，我和妻子就一直生活在这样潮湿的环境中。我们请了几位技术人员过去调整，但都没有成功。在花了几百美元之后，我们放弃了，不得不买一台除湿机来把湿气排出去。

2014年，我从最好的朋友那里继承了我的房子。她在2011年更换了中央空调。这是有史以来最糟糕的垃圾。它才8岁，我拒绝再往里面投一分钱!最后一根稻草是线圈的泄漏，他们不会覆盖任何类型的保修!这是注定要失败的!我要用1100美元来换线圈和买一台布莱恩特。美国制造，我一直在使用的公司有惊人的客户服务正在安装它。上周我刚放了2磅410a进去，现在它的值是77，显示的是79。我院子里的温度现在是71度。 Don't buy American standard'. I doubt that it's made in America and it's below any standard of the product I want to be affiliated with!

2015年10月购买新房，空调保持短周期。技术人员出来后发现两组线圈都在泄漏，并表示机组需要更换。等待2 10家保修期确定更换路线。不真实，不要买这些垃圾!