Lennox SLP98V炉概述

我们于2013年10月购买了Lennox SLP98。该系统无法以极高的速度运行正常，而且非常嘈杂。Lennox经销商尝试了Lennox提出的几项建议。领土代表来到我们家，以帮助诊断问题。尝试了几件事，包括制造更大的孔是房屋的侧壁，用于更大的PVC排气管。那没有解决问题。最后，那个炉子被新的炉子代替。原始炉被带到实验室进行诊断，我们知道他们无法确定问题。上个月，我们在炉子墙的另一侧发现地毯是潮湿的。几天后，决定必须来自炉子。他在安装了该单元并在其检查单元的情况下称为经销商，在冷端头盒中发现了一个螺钉，该螺钉腐蚀和生锈，并允许水从冷凝物中泄漏到炉内泄漏。 This had to have been going for a loooong time because the inside of our furnace is rusted beyond words. At this point, Lennox is saying if we did not have annual maintenance there is no warranty. Really??? Who calls a repairman when there�s nothing wrong and don�t need to pay for a service call, just because. We were never told that we need, must, should have an annual checkup on the unit. Why?? What was happening in the furnace is not visible, just like a plumbing leak behind a wall that you can�t see until it becomes a bigger problem. We are very upset with the situation and only wish reviews on this had been available when we purchased ours, but this model was a recent release at that time. We have read other reviews with problems with the header box, but have not yet seen similar ones to our problem. We will post our issue on as many places as we can to get the word out. Lennox will find every way to not have to back their product. We thought Lennox was a reputable brand and thus purchased their product, never imagining we would find ourselves in this position. The 10-year warranty has no value. If you are looking to replace your home HVAC system do not consider Lennox as many reviews indicate many problems with this model and others. We only wish we could upload pictures of all the rusted components inside the furnace. We truly don�t know if the system works properly. We sure have not seen the energy savings results that were a selling point.

我们在2018年秋天安装了新的Lennox炉子。该装置非常安静，给房屋的所有区域加热，并且比我们的旧单台炉更有效。我们喜欢您不会听到炉子的驶入并脱落。它只是悄悄地使房屋保持在舒适的温度。

2015年1月购买了该单元（他们出售最昂贵的高效率）。在一个月内，我们开始收到一次错误代码292每6-8周。大概是据报道，这种错误的鼓风机电动机实际上还可以，但它是某种设计的故障。此错误关闭了需要关闭电源并重置电源的系统。在过去的3。5年中，现在一直持续使用，经销商已更换了电动机，几个不同的传感器和探针以及逻辑板。这些都没有解决问题。我包括了最近两次事件的照片，以证明我的观点。我终于去了Lennox客户服务。他们写信给我，要求所有验证记录，我发送了这些记录。但是，他们然后将其传递给当地的技术代表。他给我发送了一次电话号码的电子邮件，但是当您致电该号新利18客服码时，您会收到“退化”消息。 He also has not responded to three subsequent emails. I have now written back to Lennox, and they are not replying to my emails. In addition to this chronic and unresolved problem, the unit has also had several other component failures, a pressure switch and refrigerant loss, all within three years of the install. Lesson: Lennox products should be avoided because they are unreliable, and when service is needed they run you in circles and eventually ignore you. I plan to file a complaint with the consumer protection agency but am also writing reviews on as many sites as I can to warn potential customers. Stay away from Lennox!!!

Lennox SLP98 98％炉子用屋顶排气取代了Lennox Elite 80％炉子。在撰写本文时，新的伦诺克斯现在已经8个月大了。邻居抱怨来自我们房屋侧面的炉子排气的气味。每次炉子开始时，天然气公司来了，发现高水平的一氧化碳（500 - 600 ppm）。一名HVAC经销商来了，并在距离初创公司2英尺的排气管中验证了一氧化碳500 - 100 ppm的高水平。另一位经销商说，Lennox Signature SLP98炉在启动时排气中具有高水平的一氧化碳（500 - 1300 ppm）是正常的。我们确实通知了天然气公司，这些高水平对于Lennox签名炉是正常的，因此他们可以通知Gas Company的所有人。经过5分钟的运行炉后，一氧化碳将碳升至28 ppm左右。如果我知道从地面一级的房屋侧面排气的高碳一氧化碳水平，我就不会买这款炉子。安装炉子后，我们将恒温器温度设置与以前相同。 With weather being similar in previous years, our gas and electric bills have greatly increased with this new furnace during the heating season. Bottom line is, this furnace is way too expensive and does not perform as advertised. Do your research and buy a different brand or model.

购买该单元是为了更换一个非常可靠但嘈杂的旧Lennox脉搏炉。新炉子只有一岁时就失败了。压力开关是问题，每年冬天，压力开关都失败了。每次都在一个周末，技术人员直到星期一才能得到零件，几天就没有热量。当炉子工作时，它非常好，但是可靠性是完全不可接受的。